Case Study: Mayfields Woodland Burial Ground
About Mayfields
Mayfields is a woodland burial ground in Eastham, Wirral, offering burials, ashes interments, and use of its service hall for funerals, memorial services, and catering. As a peaceful and sensitive site, creating a safe and respectful environment for visitors is essential.
Before working with Copeland, the grounds were often used by teenagers as a meeting point, leaving the site vulnerable and without any formal security measures. This caused multiple issues, putting pressure on staff and affecting the experience of visitors.
Why Mayfields Chose Copeland
Copeland came highly recommended. From the outset, the Mayfields team were impressed by Copeland’s responsiveness and willingness to help, even when challenges arose outside of the standard service description.
How Copeland Delivered
Copeland now provides site check and lock/unlock services tailored to the unique needs of Mayfields:
-
Daily security checks – confirming the site is clear of the public before closing.
-
Locking and unlocking services – gates are secured in the evening and reopened in the morning, with adapted timings for weekends and bank holidays.
-
Respectful visitor management – Copeland’s team are considerate of the sensitivity of the site, using appropriate language when speaking to visitors and always maintaining professionalism.
-
Rapid response to issues – when incidents arise, the team immediately contact Mayfields staff and take steps to resolve the situation.
The Benefits of Lock and Unlock
Since introducing Copeland’s services, Mayfields has seen measurable improvements:
-
Greater peace of mind for visitors and families.
-
Reduced pressure on staff, who no longer have to handle site security themselves.
-
Improved safety, with fewer issues caused by unauthorised use of the grounds.
-
Responsive support outside of normal hours, ensuring problems are dealt with quickly.
A Trusted Partnership
The relationship between Copeland and Mayfields has grown into a reliable partnership. When issues occur, Copeland not only listen but take action to resolve them. The Mayfields team now feel confident knowing that their site is supported by a security partner who understands both the practical and sensitive aspects of their environment.
Client Testimonial
“Our experience with Copeland has been very positive; their responsiveness and professionalism have significantly improved the safety and management of our site. When an issue arose where the site was not being locked until very late at night or early morning, Copeland quickly addressed the problem and implemented measures to ensure it did not happen again. Their ongoing support has brought peace of mind to both staff and visitors.”
— Mayfields Woodland Burial Ground
Ready to Improve Your Site Security?
Whether you manage sensitive community spaces, commercial sites, or public venues, Copeland can deliver a security solution that makes staff and visitors feel safe.
Contact us today to discuss your requirements!
Lock and Unlock Service FAQs
Getting started is simple. Contact Copeland Group Services directly to discuss your site requirements and schedule. We’ll create a tailored plan that suits your operating hours and security needs, ensuring your business is always open on time and locked securely after hours. Contact Copeland now!
A trained, uniformed security officer provides a strong visual deterrent to potential intruders. Their presence ensures that the building is opened and closed correctly, while also providing reassurance to staff who may feel vulnerable at early or late hours. This visible protection signals that your premises are actively monitored and not an easy target. Contact Copeland now!
Keyholding means your business keys are stored securely in Copeland’s dedicated, trackable facility rather than left with employees. This reduces the risk of keys being lost, stolen, or targeted in a burglary. It also ensures keys are always accessible to authorised personnel, eliminating the stress of staff misplacing them or being unavailable when needed. Contact Copeland now!
Discover more insights
Interested in learning more about business security? Explore our related posts below for further guidance.