Copeland’s Tailored Healthcare Security: Compassionate, Proactive, and Designed to Protect Your People and Assets 24/7
Onsite Security for NHS Clients
At Copeland Group Services, we understand the unique challenges and security requirements within healthcare environments. Our security solutions for NHS clients are designed with the safety, comfort, and well-being of patients, visitors, and healthcare staff in mind. We strive to maintain a secure, calm, and welcoming atmosphere across all areas of operation.
Tailored Security Solutions
We provide bespoke security solutions tailored to the specific needs of each NHS facility. Our team of experienced and SIA-licensed security officers are trained to handle the unique challenges faced in healthcare environments. From access control to regular patrols and incident response, our team ensures that your facility remains secure 24/7, allowing healthcare staff to focus on patient care.
Visible and Proactive Presence
Our security personnel are not only highly trained but also maintain a visible and approachable presence across your facility. This presence helps deter potential threats, manage conflicts, and provide assistance to patients, visitors, and staff. Whether it’s monitoring entrances, controlling access to restricted areas, or responding to emergencies, our team ensures a proactive approach to keeping your environment safe and secure.
Caring for Vulnerable Patients
Healthcare security requires a particular sensitivity, especially when dealing with vulnerable patients. Our officers are trained in conflict management and de-escalation techniques to handle any incidents professionally and calmly. This helps minimize disruptions and ensures that patient care is never compromised. Our approach is always patient-centered, reflecting the caring nature of healthcare environments.
24/7 Monitoring and Rapid Response
We provide continuous surveillance through live CCTV monitoring and mobile patrols. Our 24/7 control room ensures rapid response to any security incidents, allowing us to act swiftly and effectively. This constant monitoring and readiness provide peace of mind to NHS clients, knowing their facilities are secure at all times.
Collaboration with Healthcare Teams
At Copeland Group Services, we recognize the importance of seamless integration with NHS teams. Our security officers collaborate closely with healthcare staff, ensuring open communication and smooth operations. We support compliance with safety protocols and address real-time security concerns to assist in maintaining order throughout the facility.
Safeguarding Assets and Resources
In addition to protecting people, we safeguard the hospital’s critical assets. Our team monitors sensitive areas such as pharmacies, equipment storage, and data centers to prevent unauthorized access, theft, or damage. By securing these resources, we ensure that operations can continue without disruption.
Commitment to Patient Well-Being
Our ultimate goal is to enhance the care environment by ensuring the safety and security of everyone in the facility. This allows healthcare providers to focus on delivering exceptional patient care in a calm and reassuring atmosphere.
Services We Offer
- Outsourced hospital security
- Relief cover for hospital security
- 1:1 Bedwatch services
- Ward support to reduce violence and aggression
- Reception duties
- Patient transfer services
- Car park management services
- Security consultancy
Officer Training
Our officers are specially trained in:
- Mental Health Awareness, including DoLS
- Dementia Awareness
- Safeguarding
- Information Governance in a Healthcare Environment
- Advanced Conflict Resolution
- Advanced Physical Intervention
- Customer Service Training
Contact Us Now!
Copeland Group Services is committed to providing comprehensive and compassionate security services tailored specifically for the healthcare sector. We aim to ensure safety, peace of mind, and a supportive environment for NHS clients and their patients. Contact us now for more information.
Celebrating 20 Years of Success
Copeland Group Services has stood the test of time for 20 years and has established itself as a trusted, reliable security company in the NW of England.